What should I do if my goods arrive damaged?

Should your goods arrived damaged, please contact us on 0845 365 1 007 within 48 hours. We will do all we can to replace any damaged goods free of charge.  Please do not sign for obviously damaged goods or make a note against a signature that goods are either 'damaged' or 'not checked'.  We cannot assist if you sign for your goods and later find them to be damaged.

Can I get any discount for large orders?

We accept payment online using a debit or credit card, payment over the telephone by credit or debit card, money transfer by CHAPS or online, post office cheques payable to 'Bonds' or payment by personal cheque made payable to 'Bonds'. If payment by cheque, the cheques are cleared before your order is processed. Cheques with details of your order should be sent to Bonds, Unit 10a, Penrhos Business Park, Isle of Anglesey, North Wales, LL65 2UQ, United Kingdom.

What should I do if my credit or debit card was refused when placing an order?

Please telephone us on 0845 365 1 007 and we will do all we can to assist you.

Do I get a receipt with my goods?

Yes a receipt is always sent out when funds have cleared.

Yes we can deliver to a different address but may require proof of account ownership before processing your order.