Terms And Conditions

Patrons should be aware that all orders accepted, are done so on the understanding that our terms and conditions as set out here in this document are agreed. 

Placing your order

You can place your order in several ways - through our online ordering system, by phone, email or post. Bonds will make every effort to ensure that all of these methods are fully operational at all times. We cannot be responsible for delays or losses caused by failures of any of the above methods.

Orders

Order payments:
We take all reasonable care, in so far as it is in our power to do so, to keep the details of your payment secure, but in the absence of negligence on our part we cannot be held liable for any third party procuring unauthorised access to any data you provide when ordering or otherwise dealing with Bonds.

Orders will be excepted on payment of a 30% deposit but will not be dispatched until full payment is received in cleared funds. Balances are payable on shipment. All items remain the property of Bonds until they are paid for in full.

We reserve the right to cancel any order. Non acceptance of an order may be as a result of one of the following:

• The product you ordered being unavailable from stock, or if a custom made product, beyond our ability to make what you require;
• Our inability to obtain authorisation for your payment;
• The identification of a pricing or product description error;
• Or we believe the order to be suspect or fraudulent in any way.

Currently Bonds: Garages and Sheds offer one 'Separate Service Agreement' (SSA). An agreement for an SSA forms a separate agreement to that of Order Fulfilment and therefore is carried out on a separate service contract. By requesting a SSA customers declare their agreement for a service to be commenced before receipt of goods. SSA are carried out on a separate contract basis only. SSA specifics are as follows:

If you wish to cancel your order please contact us immediately, if goods have been despatched our 'returns policy' applies. Please note, it takes time to manufacture and deliver your product. If manufacture of your order has already commenced then relevant 'Direct Cost Charges' will be applied, under Our 'Returns Policy', to any applicable order refund. Separate service agreements can only be cancelled if the service hasn't already been honoured.

Delivery

For all deliveries Bonds use sea or overland freight services.

All orders will normally be delivered within 12 weeks worldwide.

It is your responsibility to ensure that correct delivery details, including a valid postcode or zip-code, have been entered. We will not and cannot be held responsible for delays or lost orders, caused as a direct result of user input error on your part. Packages without a valid post or zip code cannot be dispatched. Please note: we also reserve the right to only deliver to the billing address.

We shall not be liable to you or be deemed in breach of this Agreement by you for any delays in delivery beyond our reasonable control (for example lost delivery consignments). We will however try to rectify any problems as quickly as possible.

We deliver worldwide, though we reserve the right to refuse delivery into regions deemed unsafe or unreliable due to political or other reasons.

If your order is dispatched by courier: goods can be delivered anytime between 9 am and 6 pm local time. We will always endeavour to advise customers which date to expect their delivery. Where possible we will include your phone number on consignment paperwork however it is not possible for us to arrange specific delivery instructions with courier drivers.

If your order is dispatched using our own vehicles: we will advise you of the exact day and can usually give you a good time frame of when to expect us. We are also able to take more specific delivery instructions. If you are not in when we attempt delivery then your order will be returned directly to us and an extra delivery charge will be added to your order.

Goods returned to us because they were unable to be delivered will incur an additional delivery charge, equivalent to the actual cost of delivery.

Payment:

If you pay by cheque, we will commence manufacture of the goods once the cheque has cleared. Please make cheques payable to 'Bonds' and post to the address below.

To prevent possible fraud with your money, we may ask for evidence of account ownership before manufacture is initiated, (typically on orders which are high value or questionable).

Product Descriptions

Bonds: Garages and Sheds attempts to be as accurate as possible. If a product offered is not as described, your sole remedy is to return it in unused condition. Please contact us to discuss your case.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, employees, agents and any personnel of 'Bonds' harmless immediately on demand, from and against all claims, liability, damages, losses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other person accessing the Website using your name and/or personal information.

Our rights

We reserve the right to:

• Modify or withdraw temporarily or permanently, this Website (or any part of it);
• Change the Terms and Conditions from time to time, and your continued use of the Website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed;
• To modify prices, descriptions or any other information of our products or other published data;
• To refuse an order, in which case any cleared funds would be returned.

Goods Damaged Upon Arrival

If any products delivered are damaged at the moment of delivery Bonds: Garages and Sheds will supply replacements providing they have not been signed for as 'received in good condition' and we have been notified within 7 days.

If goods have been signed for as 'received in good condition' Bonds: Garages and Sheds will not accept responsibility if these goods are later found to be damaged. If goods are not inspected at time of delivery, please sign for as 'not inspected'.

In the event of goods being obviously damaged on arrival, please sign for the goods as 'damaged' and do not accept delivery. Please inform Bonds: Garages and Sheds within 48 hours to ensure we can look into the incident.

Returns Service:

If you feel that your order is in an unacceptable condition then we will be happy to help you further. To process your complaint we will need:

• Pictures of any damage to your order, and how this affects the whole piece. These can be emailed or posted to us on the details above;
• Your order number or name.

Failure to provide the above will result in a delay in handling any problems as quickly and efficiently as possible.

Returns Policy:

Company Details:

Returns should be sent to:

Bonds: Garages and Sheds, Unit 10A, Penrhos Business Park, Holyhead, Anglesey, LL65 2UQ, United Kingdom.

VAT number: GB 879 6022 84

Telephone: +44 (0) 845 365 8 007
E-mail: info@bondsgaragesandsheds.com or use the Contact Us
Business Hours: Phone: 9 a.m. - 7 p.m. (Greenwich Mean Time).

By purchasing items from this site, whether by telephone, mail order or online, you are agreeing to the terms and conditions set out above.